Child Protection and Child Friendly Policies

This Privacy Policy applies to Athleta Gymnastics Pty Ltd (ABN: 20 621 495 494) (“Athleta Gymnastics”, “we”, “our”, “us”). We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

If you have any questions, please contact us at:
Email: [email protected]
Postal address: PO Box 647, Gisborne VIC 3437

1. Information We Collect

We may collect the following types of personal information when you use our website, book a trial class, join as a member, or contact us:

• Your name, email address, phone number, and postal address
  
  
• Your child’s name, age, and program level (where applicable)
  
  
• Payment details (processed securely through our payment provider)
  
  
• Technical information such as IP address, browser type, device information, pages viewed, and cookies
  
  

2. How We Collect Information

We collect information when you:

• Submit a form on our website (e.g. trial bookings, enquiries, registrations)
  
  
• Sign up for offers or newsletters
  
  
• Purchase or renew services with us
  
  
• Interact with our website, ads, or social media (including through cookies, pixels, and analytics tools)
  
  
• Communicate with us by email, phone, or in person
  
  

3. Why We Collect and Use Information

We collect, hold, and use your personal information to:

• Provide gymnastics classes and related services
  
  
• Manage memberships, registrations, and billing
  
  
• Communicate with you about timetables, programs, and events
  
  
• Process payments and maintain records
  
  
• Send you updates and marketing materials (you can opt out at any time)
  
  
• Analyse website traffic, improve our services, and run digital advertising campaigns
  
  

4. Cookies, Analytics & Tracking

Our website uses cookies, pixels, and analytics tools (such as Google Analytics and Meta Pixel) to:

• Understand how visitors use our site
  
  
• Measure the effectiveness of our advertising
  
  
• Provide relevant ads on other websites and social media platforms
  
  

You can disable cookies in your browser settings, but some features of our website may not function properly.

5. Disclosure of Personal Information

We do not sell your personal information. We may disclose information to trusted third parties who help us operate our business, such as:

• Class management software providers
  
  
• Payment processors
  
  
• IT and hosting providers (including Cloudways, Google, Meta, and others)
  
  
• Marketing platforms
  
  

Some of these providers may store or process data outside Australia (including in the United States, Singapore, and other locations).

6. Children’s Information

As a children’s sports provider, we only collect personal information about children with the consent of their parent or guardian.

7. Access, Correction & Complaints

• Access/Correction: You may request access to, or correction of, your personal information by contacting us. We will respond within a reasonable time.
  
  
• Complaints: If you believe we have breached the Australian Privacy Principles, you can contact us. We will investigate and respond. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
  
  

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.